There is no agreed definition of knowledge management, even among practitioners. This case traces the history and evolution of knowledge management at the world bank. So, this paper first discusses the definitions of knowledge and knowledge management, and then analyzes the necessities and. The world bank open knowledge repository open development at the world bank since 2010 the world bank has had as an institutional priority the promotion of an open development agenda. Probably no better or more succinct singleline definition has appeared since. Chaudhary abstractempirical evidence supports the view that nepalese banks with a knowledge management capability will also use resources more efficiently.
On april 34, margot brown, world bank s director of the global operations knowledge management unit gokmu, and maria gonzalez asis, manager strategy and operations gokmu and head of the global delivery initiative, participated in the knowledge for development. The world bank is an international organization that helps emerging market countries to reduce poverty. This document provides background to the knowledge into action note series and. Dec 18, 2019 knomad, the global knowledge partnership on migration and development, is an open, inclusive, multidisciplinary brain trust for the global migration community. Access development topics through online courses that are customized to your needs. Part 2 case analysis, knowledge management at the world bank. Open development is an umbrella term for a series of strategic objectives that are aimed at making the world bank more open, more modern and more. They share the same goal of raising living standards in their member countries.
Since 2008, the world bank groups organizational knowledge sharing program, initially housed at the world bank institute and later at the vice presidency for leadership, learning, and innovation, has engaged with country officials and development practitioners on how to. Practice of knowledge management strategy by banking industry. The goal of knowledge management at the world bank is to effectively manage the knowledge generated through world bank projects, providing faster and more effective access to relevant internal and external knowledge to maximize its impact for clients. Apply to vice president, specialist, portfolio manager and more. Knowledge management in a bank by shantanu totade a28 prn 15020441231 mba batch 201517 symbiosis institute of management studies 2. Transitoriented development, commonly known as tod, is a planning and design strategy that focuses on creating urban development patterns which facilitate the use of public transit,walking and cycling. Repositioning the world bank group singularly focused on ending extreme poverty and building shared prosperity, the world bank group is well positioned to help countries and citizens confront the toughest development challenges.
Practice of knowledge management strategy by banking industry of nepal manoj k. That is why we need to think about managing a broader portfolio of assets. Knowledge management is essential for banking sector in today. The world bank institutes program on building knowledge. King director, education and composed of members of the education sector board, including svava bjarnason, amit dar, mourad ez. Knowledge management as an important tool in organisational. Solid waste management in asia hoornweg and thomas 1999, with an estimate of waste quantities and composition for asia. The world knowledge bank is delighted to announce the rollout of our next generation democratically selfgoverned knowledge community and marketplace. At the world bank, anand rajaram, tuan minh le, kai kaiser, jayhyung kim, and jonas frank initiated and led the global work on public investment management and coordinated the.
Documents in both text and downloadable pdf format can. The world bank is only one of many creators of knowledge on social accountability. The evidence used in the notes is drawn primarily from unctad world bank field research box 1. Oct 14, 20 role of knowledge management in banking sector 1. Library of congress cataloginginpublication data pouliquen, louis y. Knowledge management in a bank linkedin slideshare. The world bank and the international monetary fund imf. In the intervening decade more accurate and comprehensive data became available for most regions of the world. We recently upgraded the knowledge management system of the world bank s communications team. And migration has not been the focus of successful multilateral agreements. Community of practice is struggling with its mission and how knowledge management can help. May, 2014 the impact of information systems on commercials banks performance in ghana.
Therefore, the goal is to create a knowledge andlending bank, not just a knowledge bank. Knowledge flow and collaboration under the world banks. Delivering, expanding, and testing this learningin tandem with financing or separatelyis the most important part of our work. Tod implementation resources and tools english abstract. This definition is intended to move the thinking of corporate executives towards the strategic, nonlinear and systemic view of knowledge management necessary for survival in an increasingly discontinuous and unpredictable world. This instance is all about the way in which the world bank, after discovering that the creation and dissemination of knowledge to the international development community was clearly one of their tactical functions and goals, converted from running. Revised bank knowledge management and development strategy. Pdf tacit knowledge for the development of organizations. The literature shows that good corporate governance generally paysfor firms, for markets, and for countries. This was a business decision anchored on the realization that the new opportunities were worth the shock of cultural and technological transformations that the bank was going to introduce.
Although knowledge sharing is now an integral part of the world bank s operations and mission, it has not always been this way. We had worked with their team two years ago to build the system then meant to facilitate internal. We provide a wide array of financial products and technical assistance, and we help countries share and apply innovative knowledge and solutions to the challenges they face. Two key, interrelated institutions of development are the world bank and the imf. The world bank group is one of the world s largest sources of funding and knowledge for developing countries. Rural infrastructure from a world bank perspective. The event was held from may 30 june 5, 2016 in daejeon and seoul in korea. I am currently a director of the sd learning consortium. Given this mission to increase the world bank s role in creating, aggrandising, distributing, and brokering knowledge that is, in knowledge management it makes sense to look more carefully at how world bank research is conducted and distributed to see if this is, in fact, the case. It uses financial resources and extensive experience to help our client countries to reduce poverty, increase economic growth, and improve quality of life. They are complemented by job specific competencies that define technical knowledge and skills for jobs across the organization. Knowledge sharing at the world bank the fad that would not go away the following article appeared in knowledge management magazine, decjan 2004 issue. The location of the central knowledge management unit in the world bank has evolved over time.
Now retired, he is a consultant for the office of the director in the same department. World bank group can help shape the international communitys response to these changes and threats. This work is a product of the staff of the world bank with external contributions. While the rate of disbursement on the six bank financed projects has increased significantly over the past several years, it has remained substantially less than the rate at which new commitments are being made. Official pdf, 266 pages world bank documents world bank group. This case is about decision making, knowledge management, leadership. Zoellick, president of the world bank group, 2007 robert wallispanos pictures. World bank group staff work with governments, civil society groups, the private sector and others in developing countries around the world, assisting people in all areas of development, from policy and strategic advice to the identification, preparation, appraisal and supervision of development projects. Preliminary assessment of knowledge management initiatives in. Please respond to our calls for knowledge your valuable knowledge needed by the human community. What we do the world bank, like many development organizations.
A brief introduction to the world bank and the international monetary fund imf the language of development and the notion of a third world are products of the postwwii mood era. World bank president and knowledge management sponsor, james d. Kmworld is the only magazine, website and conference dedicated to news, trends and case studies in knowledge management, content management and document management. This decision to share, taken by the chief executive officer, sheltered the. The gpsa knowledge platform will rely on strong partnerships for collaboration and access to external knowledge.
Their approaches to this goal are complementary, with the imf focusing on macroeconomic issues and the world bank concentrating on long. Evolution of the knowledge bank km magazine world bank. The findings, interpretations, and conclusions expressed in this work. A role for the world bank group historically, the global architecture for governing migration is marked by a dichotomy between refugees and migrants. Its recommendations are grounded on the insights gained from the past seven years of collaboration between the world bank and its clients around the world ministries and national agencies operating in various sectorswho are working to strengthen their operations through robust knowledge sharing. The world bank group works in every major area of development. Dei, degraft johnson amenuveve today all over the world, information is being created and communicated at a faster rate than ever before. Library of congress cataloginginpublication data kusek, jody zall, 1952 ten steps to a resultsbased monitoring and evaluation system. Oversees the banks finances, accounting, risk management, internal controls, and institutional integrity. Official pdf, 272 pages world bank documents world bank group. Part 2 case study solution, this case is about the way in which the world bank, after finding out that the creation and dissemination of knowledge to the international development com. The purpose of this study is to examine the concept of tacit knowledge and the application of it for the development of organizations. To ensure that countries can access the best global expertise and help generate.
Recent world bank data indicate that financial markets have stabilized. It is associated with a lower cost of capital, higher returns on equity, greater effici. This means that, in a way, as an idea development is inherently contemporary. While primarily a financial institution offering customized loans and grants across a wide range of sectors in some 100 countries, the world bank has increasingly become involved in developing, storing, and transferring knowledge requested by its clients for project and other development. Knowledge management is the process of capturing, distributing, and effectively using knowledge.
Management and the government of koreas ministry of strategy and finance, the world bank hosted the knowledge exchange on rural communitydriven development in fragile and conflictaffected countries. How the world bank launched a knowledge management program. The world bank wanted to develop a new workshop helping their mission clients understand knowledge management systems value and functionality. Knowledge flow and collaboration under the world bank s new operating model.
World bank annual report 2018 open knowledge repository. Doc world bank case study knowledge management macs. This evaluation assesses knowledge based activities in nine country programs selected from 48 knowledge intensive programs supported by the bank group. Although knowledge brings competitive edge, it is however reckoned that knowledge management km is practised at a more informal level in a good number of institutions in the banking sector. This is a followup, part 2 to an earlier case published by the harvard kennedy school case number 1936. This paper proposes a definition of knowledge management that goes beyond the quickfix solutions or unidimensional views offered by many others. Dive into our catalog of virtually facilitated and selfpaced courses that draw on the latest global expertise and technology in learning. Tod implementation resources and tools english world bank. At the programs inception, it was attached to the information technology group because attention was primarily focused on building a knowledge management system, i. Knowledge management at the world bank case solution and.
The world bank group wbg core competencies are the critical ebhaviors required of wbg staff. Official pdf, 87 pages world bank documents world bank group. Therefore, this study finds that a firms km strategy relates to its strategic arrangements in building and. Bank knowledge management and development strategy 20082012 1. Investing in peoples knowledge and skills to promote development acknowledgements the world bank group education strategy 2020 was prepared by a team led by elizabeth m. The world bank 1818 h street nw washington dc 20433 telephone. Championed and initiated by the world bank, the gpsa aims to bring together key stakeholders from civil society, government. The purpose of km is to give value to the information which resides in organizations resulting in value add. Knowledge management at the world bank case solution, knowledge management at the world bank case analysis, knowledge management at the world bank case study solution, this case tracks the history and development of knowledge management in the world bank.
Knowledge management at the world bank hks case program. Wolfensohn, envisioned a knowledge bank to enable the company to play a leading role in a new knowledge partnership world bank aspired to use knowledge management to increase employee effectiveness and efficiency across the organization. The world bank is currently involved in more than 1,500 active projects, which offers a huge source of knowledge and a huge source of knowledge demand, as the projects create new knowledge and require the best of existing expertise. World bank group refers collectively to ibrd, ida, ifc, miga, and icsid. The unctadworld bank knowledge into action note series is a compendium of practical, thematic guidance documents for use by governments, investors, and other stakeholders in the implementation of responsible agricultural investment principles. As background to an assessment of the bank s knowledge sharing activities, this paper presents an exploration of the literature on the factors that can affect knowledge sharing success. Ending extreme poverty by 2030 and boosting shared prosperity in a sustainable manner are the driving missions for the world bank group. Fields of knowledge management applications in a bank risk management marketing management customer relationship management performance measurement 3. In modern times, more and more banks are operating with knowledge. The world bank annual report 2011 world bank group. Wolfensohn, envisioned a knowledge bank to enable the company to play a leading role in a new knowledge partnership world bank aspired to use knowledge management to increase employee effectiveness and. During fiscal 2018, the executive directors worked closely with management to implement the vision for the world bank group wbg as set. How the world bank launched a knowledge management program author.
This article looks at knowledge management, using a case study of the world bank s research department, located in the bank s development economics vicepresidency dec. World bank annual report 2016 open knowledge repository. As information is made available in a variety of formats, the need to manage this variety of information ty. Knowledge management was not undertaken for its own good. Knowledge management as an important tool in organisational management. The term is used loosely to refer to a broad collection of organizational practices and approaches related to generating, capturing, disseminating knowhow and other content relevant to the organizations business. Improving knowledge management at the world bank with drupal. Ek partnered with the world bank to customize and deliver this training around the world. Now theres an rising interest and need for its formal knowledge an. Official pdf, 268 pages world bank documents world bank group. The classic oneline definition of knowledge management was offered up by tom davenport early on davenport, 1994. The goal of knowledge management at the world bank is to incorporate better management of what the bank knows within the operational workflow, providing faster and more effective access to relevant knowledge, which can help staff work more efficiently, effectively, and with agility. Knowledge, among other things, empowers institutions, communities and individuals to plan and implement interventions and sustain the.
It identifies the factors in the success or failure of those activities as they contribut e to policy making or development outcomes. The imf and the world bank the international monetary fund imf and the world bank are institutions in the united nations system. Knowledge recognized as a valuable resource will behove organizations to develop a mechanism for tapping into the collective intelligence and skills of employees aimed at creating a greater. To provide clear advice in the notes, the team has considered what worksand what does notas gleaned from the field research. This case tracks the history and development of knowledge management in the world bank. Knowledge management at the world bank knowledge management. Becoming a knowledgesharing organization world bank. Although the first financial institution offering customized loans and grants in a wide range of sectors in over 100 countries, the world bank has increasingly become involved in the development, storage, and transfer of knowledge, at the request of its customers for the project and other development. For many years i worked at the world bank, where i held many management positions, including director of knowledge management 19962000. The findings, interpretations, and conclusions expressed in this work do not necessarily reflect the views of the world bank, its board of executive directors. The complete financial statements, including managements discussion and analysis and audited financial. The world bank institute wbi was established by the world bank in 1955 to train government officials concerned with development planning, policymaking, investment analysis, and project implementation in developing countries. The world bank group is the globes most prestigious development lender, bankrolling hundreds of government projects each year in pursuit of its highminded mission. A look at performancebased service contracting bill kingdom, roland liemberger, philippe marin.
Jul 20, 2012 for many years i worked at the world bank, where i held many management positions, including director of knowledge management 19962000. Now theres an increasing interest and need for its proper knowledge and the sharing of bank knowledge based advisory services. Development report identified many policies to deal. To remain relevant to the needs of a rapidly changing region, adb must now expand its role in catalyzing knowledge for innovation and development. One critical element in the world bank knowledge sharing strategy was the public commitment made by its president to build a knowledge bank. Part 2 case solution, knowledge management at the world bank.
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